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Fred contacted Empire State Plumbing because he had no hot water in his newly purchased house. Upon inspection, our technician found that the elements have shorted out, the water lines were installed wrong, and the unit was over 10 years old. After reviewing the necessary repairs that needed to be made and the pricing with Fred, he decided that installing a new water heater was his best option. Our technician installed a new water heater on the spot and made the other necessary repairs. He can now rest easy knowing his issue is resolved and done properly.
Gary called because his smoke detector was going off and he heard noises coming from his tankless water heater. When we checked his tankless water heater, we found a large amount of bugs and debris inside the gas burner. We disassembled the burner and preformed a thorough cleaning service and test fired the unit to make sure it was operating properly. Upon testing the unit, the smoke detector no longer went off. Gary can feel safe knowing there is no carbon monoxide in his basement.
Elly called Empire State Plumbing because she had no hot water. After diagnostics, our technician saw that her old water heater was leaking, and the venting was starting to deteriorate. Our technician reviewed our up front pricing with her on the spot and she approved the work to be done right away. Now Elly and her family have hot water again and can rest easy knowing it was done properly.
Removed and replaced leaking 50-gal Power Vent Ng water heater, removed and replaced broken 3/4” ball valve
Kate called Empire State Plumbing because her water heater was leaking from the bottom. After inspection, the technician found that her tank was old and in poor condition. The tank had visible splitting and leaking from base of unit and was very close to bursting and flooding her basement. Luckly, we had one on hand and the manpower to remove and install her a brand-new water heater the same day.
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