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Reviews From Albany

By Norris B.

Albany, NY

Monday, May 6th, 2019

"When the HVAC guys installed an Attic A/C unit 10 years ago..."

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By Sue J.

Albany, NY

Monday, May 6th, 2019

"It’s great to have dependable, professional people..."

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By Vince

Albany, NY

Monday, May 6th, 2019

"We have utilized Empire State plumbing for a couple of..."

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Combi Boiler Installation in Albany, NY

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Expert Water Heater Plumbers in Albany, NY

Happy Customers Surrounding Albany, NY

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Reviews from our customers in Albany, NY

5.0/5
Norris B. Norris B. Albany, NY

When the HVAC guys installed an Attic A/C unit 10 years ago they simply punched a hole in existing copper pipe and caulked the PVC drain pipe to copper pipe. Fastforward 10 years and the caulk gave way leading to water damage and mold in upstairs closet and eventually ceiling blow out downstairs while we were on vacation of course. I called Empire State Plumbing 7:30am Wednesday morning and explained my problem over the phone, Ken arrived at 9:30am and repaired the pipes properly to ensure no future problems. Unfortunately where the connection was made originally there was no wiggle room. Ken put it all together and it was 2” higher than original connection, which both he and I agreed shouldn’t be a problem. Well sure enough on Saturday the A/C unit tripped the emergency water shut off. Those 2” caused the water to drain in the catch pan under the unit as opposed to down the drain. I called Empire State Plumbing the following Monday to set up an appointment for Tuesday because Monday they were doing demolition work from previous leak. The office staff was fantastic not only in finding me an appointment for Tuesday but assuring me Ken would be the one to come back. Now I never expected what happend next. Ken called me an hour before my appointment and said he could come early if it was ok, with the Walls opened up Ken was able to move the connection down 2” to facilitate the proper angle for the drain and then to my disbelief told me it was no charge!! I never expected that especially this day and age where at every turn companies are trying to wiggle out of warranties. I fully expected to pay to have the connection moved. I signed off on the original I mean who would think 2” would make a bit of difference!? But Ken assured me they just wanted to make it right. I am now an Empire State Plumbing customer for life, and will be recommending to friends and family. Thank You Ken, and the folks at Empire State Plumbing for truly providing Fantastic Customer Service!!

5.0/5
Sue J. Sue J. Albany, NY

It’s great to have dependable, professional people show up to do a job in a timely manner and know it’s getting done right! Thanks to Steve and Logan for getting the job done so quickly – I’ll definitely be passing along the Empire State plumbing name to family and friends!

5.0/5
Vince Vince Albany, NY

We have utilized Empire State plumbing for a couple of jobs. The same technicians arrived for each job. They were extremely professional and knowledgeable. When the work was completed they walked us through what they had done and explained everything in detail. They were very prompt for each service call arriving on time or earlier than expected. Prices for the services provided were reasonable. Very positive experiences. Many thanks to the folks at Empire State Plumbing.

5.0/5
Bob Bob Albany, NY

We built our house about 20 years ago so things are starting to leak! Steve and Logan replaced all of the cartridges in our three bathrooms, showers, and our kitchen. They also will be replacing the drain assembly in one of our showers after the holidays! They are polite, professional, and their work is of the highest quality!

5.0/5
Sally Sally Albany, NY

I’ve used Empire State plumbing to address repairs to my home twice this year.
The first call dealing with a leaking hot water system and the second time, an impending drain back up. Both times the experience was very satisfactory. All the technicians involved (Kevin?) the first time and Steve and Logan for the second call, were efficient, skilled and happy to communicate the details of the repair. Steve also offered details for future work that would improve the overall efficiency of my home's plumbing. I’ll be calling them again; excellent service!

5.0/5
Kathleen D. Kathleen D. Noxon Ct

Great work guys, Brian and Mike removed all my old piping on my sewer line and installed new piping. Super professional and very clean work. Thanks again

4.6/5
Sanket S. Sanket S. East Greenbush, NY

4.6/5
Vic P. Vic P. East Greenbush, NY

5.0/5
James C. James C. Tanglewood Rd

5.0/5
Bonnie Bonnie Albany, NY

5.0/5
Juanita Juanita Albany, NY

5.0/5
Sarah G. Sarah G. Troy, NY

5.0/5
Aimee G. Aimee G. Marne St.

5.0/5
Alla P. Alla P. Stutz Ave

4.2/5
Mustapha R. Mustapha R. River Street

5.0/5
Keith A. Keith A. Vista Way

5.0/5
Erika A. Erika A. Vista Way

Brian installed a water heater in my home along with other repairs. The work he did looks great. Very professional plumber. Thanks

5.0/5
Erika A. Erika A. Vista Way

Brian is amazing. He has completed multiple projects to my homes plumbing system. Super professional start to finish.

5.0/5
Jim A. Jim A. CALHOUN RD

5.0/5
Greg P. Greg P. New Road

5.0/5
Mark B. Mark B. Forest Road

5.0/5
Kathleen P. Kathleen P. Brielle Drive

5.0/5
Tarry B. Tarry B. Nassau, NY

5.0/5
Auggie G. Auggie G. Tremont Dr

5.0/5
Dan Dan Niskayuna, NY

5.0/5
Bev T. Bev T. Kinderhook Lane

5.0/5
Tom Tom Albany Tpk

5.0/5
Kelli Kelli Spearhead Drive

5.0/5
Kelli S. Kelli S. Spearhead Drive

5.0/5
Nadeen G. Nadeen G. Shagbark Ct

Albany, NY's trusted water treatment experts

Have you ever wondered about the quality of water you wash your hands with, cook with, ingest, and even drink? Water impacts your life in more ways than you think. So if your home has issues with hardness, PH imbalance, or contamination, then this can affect your health, your clothing, the longevity of your home's plumbing, and the efficiency of your water-based appliances. That is why we offer reliable and convenient water treatment solutions, including water filters, softeners, conditioners, and drinking water systems. We also simplify your life by offering reliable water treatment services, including:

Water Softeners
Water Conditioners
Whole House Water Filters
Drinking-Water Systems
UV Water Purification Systems

See how clean water can impact your life, and give Empire State Plumbing a call today. Schedule a free water treatment estimate to learn more. We proudly serve Albany, NY and areas nearby.

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Your local experts for both standard and tankless water heater repair & installation

Water heaters are an important part of every home or commercial property. Anyone who has tried to shower or wash dishes with cold water can attest to this fact. If your water heater is broken or on the verge of breaking, don’t wait to get it repaired or replaced.

Here at Empire State Plumbing, we have 31 years of experience repairing and installing standard and tankless water heaters. Our team has the expertise to help you choose the very best option for your home and make sure the installation goes as smoothly as possible. Don’t trust a Big Box store with the water heater installation or repair when experienced experts are available!

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Albany, NY's qualified Heating & Air Conditioning Experts

Empire State Plumbing knows that you need a reliable HVAC system to keep things stable in your home in the hot months of summer or cool months of winter. That’s why we have trained specialists who can provide efficient HVAC services to keep your household running smoothly, whether hot or cold.

Our HVAC Services include:

Furnace Installation
Furnace Repair
Air Conditioning Installation
Air Conditioning Repair

Don’t wait for a problem to get worse. Call the experts at Empire State Plumbing today!

Hydro Jets By Mongoose

Empire State Plumbing works with Mongoose by sewer equipment to bring you top-of-the-line services and products to knock out any plumbing issue, big or small. Mongoose Jetters is a good fit for maintenance departments, municipalities, and plumbing companies. Whether your customers are commercial or residential, a Mongoose Jetter can take care of your drain clearing or sewage backup projects.

A sewer Jetter is a machine that uses high-pressure water jets to clear drains. While not all jetters are built the same or operated the same way, you can rely on Mongoose Hydro Jets to be simple, reliable, efficient, and safe to use. Our Hydro Jets are safe to use on commercial, industrial, residential, and municipal pipes and systems.

Our trained technicians can use high-pressure water jets called Hydro Jets to fix various issues, including sewage backups and clogged drains with our sink jetting procedures. Are you looking to get top-of-the-line services and fast? With our Hydro Jets by Mongoose, You call us, and we can come out on the same day to offer you wow service. Learn more today!

Schedule your Appointment!

Residential & commercial plumbers in Albany, NY

We do more than just water heaters at Empire State Plumbing. We also have fully licensed plumbers that can take care of all kinds of commercial and residential plumbing needs you might have. Have garbage disposal that constantly clogs? Sick and tired of your leaky faucet? Have a commercial restroom that needs to be looked at it? We can take care of all that and more.

Our plumbing services include:

Whole house plumbing inspections
Faucet repair & installation
Sump pump repair & installation
Gas pipe repair
Water pipe repair & installation
Frozen pipe thawing
Under-slab plumbing repair
Sewer pipe repair
Kitchen fixture installation
Roof draining
And more!

Whether you need water heater repair, installation, or any of the above plumbing services, our experts are here to help. Contact us today and schedule your appointment in Albany, NY!

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News & Events from Albany

Choosing Between Tankless and Traditional Water Heaters: A Comparative Guide for Albany, NY Residents

In the realm of household appliances, few decisions are as impactful as selecting the right water heater. It's a choice that affects your comfort, energy bills, and environmental footprint. In recent years, the market has been divided between traditional tank water heaters and their tankless counterparts. Each has its own set of pros and cons, making the decision between them not always straightforward. Let's delve into the comparison between tankless water heaters and non-tankless ones to help you make an informed choice for your home in Albany, NY.... [Read more]

Five Key Signs That It's Time To Replace Your Water Heater

Water heaters, like most appliances, have a finite lifespan, especially considering how frequently this essential piece of equipment is used in most households. Other common factors, like the sediment that may be present in your water supply, will only speed your water heater along faster toward its inevitable demise.... [Read more]

Standard Water Heaters vs. Tankless Water Heaters - The Pros and Cons

When the time comes to replace your water heater, a common question that arises is whether or not to install a standard water heater with a tank, or to use the newer, energy-efficient tankless water heaters, which have been becoming increasingly common. There are pros and cons to both approaches.... [Read more]

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