Reviews

Job review from in Coeymans, NY 12045 on 09/29/24

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Our Installation Crew
The Cleanup Process

What type of work did you have done:

Water Heaters

What made you choose our company:

Getting an appointment at 7:30 on a Saturday morning for that same day was big surprise. The person I spoke to was accommodating and helpful and sure enough Justin arrived that afternoon and went right to work .My house is over 200 years old and has a mud floor in the basement. It could be a bit daunting just working in there for a while but Justin said he didn’t mind. He tried everything to get the old heater to work and then we decided it best to install a new one since this heater was on its last leg of its life cycle. Justin had to leave and get the water heater and return to install it, which was a problem of its own. Long story short, I thought he should go home to his family and return on Sunday but he wouldn’t hear of it . He was going to stay till I had hot water. I guess he finished around nine o’clock. I also noticed he had no qualms about consulting a colleague, who was readily available, which I thought was brilliant of this company to provide. If you ever have a plumbing or HVAC problem I would say to only call Empire State Plumbing and ask for Justin. You will be in good and intelligent hands.

our service area

We serve the following areas

  • Alcove
  • Altamont
  • Berne
  • Castleton On Hudson
  • Chatham
  • Clarksville
  • Climax
  • Coeymans
  • Coeymans Hollow
  • Columbiaville
  • Coxsackie
  • Delanson
  • Delmar
  • Dormansville
  • Duanesburg
  • Earlton
  • East Berne
  • East Chatham
  • Feura Bush
  • Freehold
  • Glenmont
  • Greenville
  • Guilderland
  • Guilderland Center
  • Hannacroix
  • Kinderhook
  • Knox
  • Livingston
  • Malden Bridge
  • Medusa
  • Mellenville
  • New Baltimore
  • Niverville
  • North Chatham
  • Oak Hill
  • Old Chatham
  • Quaker Street
  • Ravena
  • Rensselaerville
  • Schodack Landing
  • Selkirk
  • Slingerlands
  • South Bethlehem
  • Stuyvesant
  • Stuyvesant Falls
  • Surprise
  • Valatie
  • Voorheesville
  • West Coxsackie
  • Westerlo
Our Locations:

Empire State Plumbing
3725 HWY 20
Nassau, NY 12123
1-518-313-5132
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