Reviews

Job review from in Averill Park, NY 12018 on 03/01/23

Overall Rating:

4  out of 5
Our Overall Service
I appreciated that Empire arrived same day, diagnosed the problem, and repaired it quickly, but the price was absurdly high. $700 for a one-hour repair job that only required perhaps $20 of parts. Yes, the technician gave me the quote up front and I could have declined the work. But even if the technician is paid $100 per hour, that's almost $600 of O/H and profit for the company. That's just not reasonable. I'd be hesitant to hire Empire again for fear that, if a simple job costs $700, how much must an actually hard job cost?
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What type of work did you have done:

Plumbing

What made you choose our company:

I called one other plumber and didn't get a call back. I have seen Empire's trucks in my town, and you were the second ones that I called.

our service area

We serve the following areas

  • Alcove
  • Altamont
  • Berne
  • Castleton On Hudson
  • Chatham
  • Clarksville
  • Climax
  • Coeymans
  • Coeymans Hollow
  • Columbiaville
  • Coxsackie
  • Delanson
  • Delmar
  • Dormansville
  • Duanesburg
  • Earlton
  • East Berne
  • East Chatham
  • Feura Bush
  • Freehold
  • Glenmont
  • Greenville
  • Guilderland
  • Guilderland Center
  • Hannacroix
  • Kinderhook
  • Knox
  • Livingston
  • Malden Bridge
  • Medusa
  • Mellenville
  • New Baltimore
  • Niverville
  • North Chatham
  • Oak Hill
  • Old Chatham
  • Quaker Street
  • Ravena
  • Rensselaerville
  • Schodack Landing
  • Selkirk
  • Slingerlands
  • South Bethlehem
  • Stuyvesant
  • Stuyvesant Falls
  • Surprise
  • Valatie
  • Voorheesville
  • West Coxsackie
  • Westerlo
Our Locations:

Empire State Plumbing
3725 HWY 20
Nassau, NY 12123
1-518-313-5132
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