Job review from Alla in Latham, NY 12110 on 11/21/19
5 out of 5
Our Overall Service
Keith came out to our house to diagnose a problem, and dealt with it on a high professional level. Keith was very attentive, knowledgeable and supportive. He was able to detect a problem and solve it in a way to protect our belongings, and get the job done
We discover a plumbing problem late a night and called Empire State for a consultation. After, we decide that it can wait until the morning, when ESP representative promised to call us back. And he was one of the first returned called in the morning. He was very polite, attentive and answer all our questions and concerns.
Great conversation which led to the appointment.
Our Installation Crew
Keith was working alone and did an outstanding job.
The Cleanup Process
Keith made every effort to keep furniture and appliances clean.
What type of work did you have done:
What made you choose our company:
We made several calls to a few different companies, and found that Empire State plumbing had a quickest response, knowledgeable staff, and understanding of our needs and timing. Your company is one of the hidden jewels in the Capitol area, we did not know about, and will keep on records for future references.