Our Team

Tom Darling from Empire State Plumbing

Tom Darling

Tom is the owner of Empire State Plumbing. His first plumbing job was as a drain cleaner where he realized he liked solving plumbing problems for people and the tools were great. Born in Troy, NY, he decided to move back to the Capital District and help those in Albany and Saratoga Springs with their water heater repair and installation. He knew he and his family would be happy. Tom knows people are looking for quality plumbers and he offers this to his clients to not make them happy but he wants to ensure he leaves a positive legacy for his children to carry on.

Fun Facts about Tom:

What do you love most about Empire State Plumbing?
It’s a huge and rewarding challenge running a plumbing company in the capital region. I love leading the team and being a part of something that helps people on a daily basis.

Who is someone you admire and why?
My dad was self employed most of his life. He taught me how to be a responsible and dedicated hard worker. I believe like he did, that we should never quit.

What are the best skills you bring to the job?
My dedication, persistence, thoroughness and the fact that I’m easy to get along with.

Michele Darling from Empire State Plumbing

Michele Darling

Michele is the office manager at Empire State Plumbing. She knows more about leaky water heaters, insufficient hot water, water heater repair and general plumbing than any of her girlfriends. She wouldn’t have it any other way. With her generous and kind personality, Michele, is great to be around and great to talk with.

Fun Facts about Michele:

What do you love most about living here?
The 4 Seasons. The weather can be crazy but it’s beautiful.

What do you love most about Empire State Plumbing?
Our employees. We have a great group of people working here and great repeat customers.

What are you happiest doing when you are not working?
Being with my family and my friends.

Logan Darling from Empire State Plumbing

Logan Darling

Logan is our plumbing apprentice at Empire State Plumbing. He is learning from the best water heater experts. He is becoming a skilled tradesman learning how to install and repair tankless and standard water heaters.

Fun Facts about Logan:

What do you love most about living here?
All of the hiking trails.

What do you love most about working at Empire State Plumbing?
The people I work with are amazing teachers and amazing plumbers.

What are you happiest doing when you are not working?
Being with family and friends.

Stephen Rybkin from Empire State Plumbing

Steve Rybkin

Steve Rybkin is a journeyman plumber/tankless water heater technician. He began his plumbing career 12 years ago after talking to some friends about the work. He has great customer service focus and if you are looking for experience, Steve is definitely a water heater expert. After growing up in NYC he moved to the area for work. Steve loves the history of the Capital Region and one of his favorite history places is the Stockade District in Schenectady.

Fun Facts about Steve:

What is your favorite restaurant and why?
The Charleton Tavern. It’s a beautiful, small and quiet tavern with great food and people.

What do you love most about working at Empire State Plumbing?
It’s a company that treats employees with respect and love.

What organizations are you passionate about?
I manage a search and rescue team (N.E.A.R.S.A.R.) and support

Mike Swart from Empire State Plumbing

Mike Swart

Mike is in charge of inventory control here at Empire State Plumbing. He enjoys the job because he learned the great trade of plumbing and the fact that each day brings something new. His organization is a key proponent to us staying on task and target for things and he’s always willing to lend a hand, whether it’s discussing installing water heaters in the tightest spaces or getting his hands dirty.

Fun Facts about Mike:

What’s one activity you have on your “bucket list”?
I want to visit Graceland

What are you happiest doing when you are not working?
Being with family.

What do you do with your friends in your spare time?
Play golf.

Raina Burns from Empire State Plumbing

Raina Burns

Raina is our receptionist at Empire State Plumbing. She helps us coordinate all incoming calls whether for emergency or routine maintenance. She is the first line of communication and helps us stay organized, on top of things, and the customers calm.

Fun Facts about Raina:

What is your favorite place in the region?
I love Lake George

What are you happiest doing, when you are not working?
Spending time with my family and friends, playing with my dogs, a Boxer named Bella and German Shepherd named Addie, and reading anything by George R.R. Martin.

 Finish this sentence. On Sunday mornings you usually find me…
… preparing homemade sauce and meatballs for our weekly family dinner.