Meet the Team

Steve Rybkin

Empire State Plumbing

Title: Journeyman Plumber & Tankless Water Heater Technician

Hometown: New York City

Steve Rybkin from Empire State Plumbing

Steve Rybkin is a journeyman plumber/tankless water heater technician. He began his plumbing career 12 years ago after talking to some friends about the work. He has great customer service focus and if you are looking for experience, Steve is definitely a water heater expert. After growing up in NYC he moved to the area for work. Steve loves the history of the Capital Region and one of his favorite history places is the Stockade District in Schenectady.

Fun Facts about Steve:

What is your favorite restaurant and why?

The Charleton Tavern. It’s a beautiful, small and quiet tavern with great food and people.

What do you love most about working at Empire State Plumbing?

It’s a company that treats employees with respect and love.

What organizations are you passionate about?

I manage a search and rescue team (N.E.A.R.S.A.R.) and support.

Customer Reviews
About Me
  • By Martin
    Nassau, NY

    "Steve and Logan came to my house today to replace an old sump pump which had failed with a Zoeller M63 Sump Pump. They were..."

    Customer Review

    By Martin
    Nassau, NY

    Steve and Logan came to my house today to replace an old sump pump which had failed with a Zoeller M63 Sump Pump. They were professional, courteous, knowledable, helpful, efficient and neat. Steve expained everything about the pump’s parts and operation during the job. When finished, he wrapped the power cord to insure that it would not accidentally pull out and disable the sump pump. Steve also suggested picking up an inexpensive Home Depot water leak detector that would provide an audible alert to signal that the water was rising to a high level in the sump pit if the pump had failed. In addition, he also suggested using 1.5 inch PVC tubing to protect the sump pump flexible tubing drain pipe outside the house and even offered some ideas to enable the water to drain more efficiently outside and away from the house foundation. I might mention too that the office staff with whom I spoke on several occasions were very friendly and helpful and confirmed the appointment time that they scheduled, the specific sump pump I requested and the total job cost when I called back to double-check after my initial call. I would recommend Empire State Plumbing to anyone in the Capital District.

  • By Sue J.
    Albany, NY

    "It’s great to have dependable, professional people show up to do a job in a timely manner and know it’s getting done..."

    Customer Review

    By Sue J.
    Albany, NY

    It’s great to have dependable, professional people show up to do a job in a timely manner and know it’s getting done right! Thanks to Steve and Logan for getting the job done so quickly – I’ll definitely be passing along the Empire State plumbing name to family and friends!

  • By Bob
    Albany, NY

    "We built our house about 20 years ago so things are starting to leak! Steve and Logan replaced all of the cartridges in our three..."

    Customer Review

    By Bob
    Albany, NY

    We built our house about 20 years ago so things are starting to leak! Steve and Logan replaced all of the cartridges in our three bathrooms, showers, and our kitchen. They also will be replacing the drain assembly in one of our showers after the holidays! They are polite, professional, and their work is of the highest quality!

  • By Sally
    Albany, NY

    "I’ve used Empire State plumbing to address repairs to my home twice this year.The first call dealing with a leaking hot..."

    Customer Review

    By Sally
    Albany, NY

    I’ve used Empire State plumbing to address repairs to my home twice this year.The first call dealing with a leaking hot water system and the second time, an impending drain back up. Both times the experience was very satisfactory. All the technicians involved (Kevin?) the first time and Steve and Logan for the second call, were efficient, skilled and happy to communicate the details of the repair. Steve also offered details for future work that would improve the overall efficiency of my home's plumbing. I’ll be calling them again; excellent service!

  • By Sarah G.
    Troy, NY

    "Steve was awesome- although he is meant to be in the office, he took my very early morning call and made a point of coming out..."

    Customer Review

    By Sarah G.
    Troy, NY

    Steve was awesome- although he is meant to be in the office, he took my very early morning call and made a point of coming out quickly to get my toilet fixed.

Testimonials
from customers I've helped!
  • "Tankless Water Heater Installation" Read Full Testimonial

    Jeff T. of Troy, NY

    Customer Testimonial

              Empire removed two standard water tanks that were at the end of their life cycle. They recommended and installed a tankless water heater. The work was professional, clean, and complete on the timeline and budget they proposed. The unit they installed has worked exactly as described
    Jeff T.
    Troy, NY
  • "Water Heater Repair" Read Full Testimonial

    Manisha M. of Troy, NY

    Customer Testimonial

              We called Empire State Plumbing last month because our hot water heater stopped working. They were there the same day and replaced the tank. The technician, Steve, did a great job replacing the tank and explaining everything. He was on time, courteous and very professional! The prices are very fair and they tried to actually save us money….which is unheard of! We had to use them again today with a leak in the bathroom faucet. Again, very reasonable cost, efficient use of time here and great cost-effective recommendations for future. Steve even called the manufacturer to order parts that had a lifetime warranty. We would have never known to do that!! Thank you Steve!!We are very happy with their work and have already recommended them to others! They are now our go to plumbers!!
    Manisha M.
    Troy, NY
Before and after photos from jobs I've worked on:
  • Commercial Water Heater Replacement in Guilderland, NY
    Before
    Commercial Water Heater Replacement in Guilderland, NY
    After

    Commercial Water Heater Replacement in Guilderland, NY

    Here are before and after pics of a commercial water heater Empire State Plumbing replaced at Starbucks in Guilderland. Same model, but the old unit was leaking. That's one of the signs that it's time for a replacement!

our service area

We serve the following areas

  • Acra
  • Ancram
  • Ancramdale
  • Ashland
  • Athens
  • Cairo
  • Catskill
  • Claverack
  • Climax
  • Copake
  • Copake Falls
  • Cornwallville
  • Coxsackie
  • Craryville
  • Dormansville
  • Durham
  • Earlton
  • East Durham
  • East Jewett
  • Elizaville
  • Elka Park
  • Freehold
  • Germantown
  • Greenville
  • Haines Falls
  • Hensonville
  • Hollowville
  • Hudson
  • Hunter
  • Jewett
  • Lanesville
  • Leeds
  • Lexington
  • Livingston
  • Maplecrest
  • Medusa
  • Mellenville
  • Oak Hill
  • Palenville
  • Prattsville
  • Preston Hollow
  • Purling
  • Rensselaerville
  • Round Top
  • South Cairo
  • Stottville
  • Surprise
  • Tannersville
  • West Kill
  • Windham
Our Locations:

Empire State Plumbing
3725 HWY 20
Nassau, NY 12123
1-518-313-5132
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